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Privacy Policy

Effective date: April 14, 2026  ·  TTRPG Solutions, LLC

Your privacy matters. This policy explains what information we collect, why we collect it, and how you can control it. We do not sell your personal data.

Contents

  1. Who We Are
  2. Information We Collect
  3. How We Use Your Information
  4. How We Share Information
  5. Third-Party Service Providers
  6. Data Retention
  7. Security
  8. Your Rights and Choices
  9. Children's Privacy
  10. International Users
  11. Cookies and Local Storage
  12. Changes to This Policy
  13. Contact Us

1. Who We Are

TTRPG Solutions, LLC ("Timescry," "we," "us," or "our") operates the Timescry scheduling platform, accessible at timescry.com and associated subdomains. This Privacy Policy applies to all Timescry websites, web applications, Discord bots, and related services (collectively, the "Service").

2. Information We Collect

2.1 Information you provide directly

  • Discord account data — when you authenticate via Discord OAuth we receive your Discord user ID, username, display name, avatar, and email address (if made available through OAuth). We store your Discord user ID and display name to identify you within the Service.
  • Game and group data — game names, descriptions, proposed time slots, locations, and notes you create inside the Service.
  • Contact information for others — if you add other players to a roster using a phone number or email address, you are responsible for ensuring you have their consent to share that information with us.
  • Payment information — billing details for paid subscriptions are collected and stored by our payment processor, Stripe. We receive a payment confirmation and subscription status but do not store full card numbers or bank account details.
  • Support communications — messages you send us via email or other channels.

2.2 Information collected automatically

  • Log data — IP address, browser type, operating system, pages visited, timestamps, and HTTP request details.
  • Usage data — actions taken within the application (e.g., polls started, sessions scheduled, notifications sent).
  • Device information — device type and browser version.

2.3 Information from third parties

  • Discord — server membership lists (guild member usernames and IDs) when you connect a Discord server, used to populate your player roster.
  • Stripe — subscription and billing status events transmitted via webhook.
Data Category Examples Source
Identity Discord user ID, username, display name Discord OAuth
Contact Email address, phone number (if added) You or Discord OAuth
Game content Game names, time slots, locations, rosters You
Billing Subscription tier, payment status Stripe webhook
Usage & logs Pages visited, actions taken, IP address Automatically collected

3. How We Use Your Information

We use the information we collect to:

  • Provide the Service — create and manage your account, run availability polls, send scheduling notifications, and display your game roster.
  • Send notifications — deliver Discord DMs, SMS messages, and emails related to availability polling, session reminders, and waitlist updates, based on your and your host's configuration.
  • Process payments — manage subscriptions, calculate metered usage charges, and handle billing through Stripe.
  • Improve the Service — analyze aggregate usage patterns to diagnose issues and prioritize product improvements.
  • Ensure security — detect and prevent fraud, abuse, and unauthorized access.
  • Comply with legal obligations — respond to lawful requests from authorities and meet applicable regulatory requirements.
  • Communicate with you — respond to support requests and send important account or service notices.

We do not use your information for targeted advertising and we do not sell your personal data to third parties.

4. How We Share Information

We share your information only in the following circumstances:

  • Within your game group — your display name and availability responses are visible to the GM/host of games you belong to. Contact details (phone, email) are not shared with other group members.
  • Service providers — we share data with third-party vendors who help us operate the Service (see Section 5). These providers are contractually restricted from using your data for their own purposes.
  • Legal requirements — we may disclose information if required to do so by law, court order, or in response to a lawful request by public authorities.
  • Business transfers — if Timescry is acquired, merged, or undergoes a similar transaction, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website.
  • With your consent — in any other circumstance where you have given us explicit permission.

5. Third-Party Service Providers

Provider Purpose Data Shared Privacy Policy
Discord Authentication, bot messaging User ID, messages sent via bot discord.com/privacy
Stripe Payment processing Email, billing details stripe.com/privacy
SMS provider Outbound SMS notifications Phone number, message content Per provider agreement
Email provider Outbound email notifications Email address, message content Per provider agreement
Google Maps Platform Location display and directions Location coordinates or place IDs policies.google.com/privacy
Amazon Web Services Cloud hosting and storage All application data aws.amazon.com/privacy

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service. Specifically:

  • Account data — retained until you delete your account, after which it is deleted or anonymized within 30 days.
  • Game and session data — retained for the life of your account. You may delete individual games and their associated data at any time.
  • Billing records — retained for 7 years to comply with financial record-keeping obligations.
  • Notification logs — retained for up to 12 months for debugging and delivery verification.
  • Server access logs — retained for up to 90 days.

7. Security

We implement industry-standard technical and organizational measures to protect your information, including:

  • Encryption of data in transit (HTTPS/TLS) and at rest
  • Access controls limiting data access to authorized personnel
  • Regular security reviews and dependency updates
  • Secure handling of authentication tokens and API keys

No system is perfectly secure. In the event of a data breach that affects your rights, we will notify you as required by applicable law.

8. Your Rights and Choices

Depending on where you live, you may have rights regarding your personal data. These may include:

  • Access — request a copy of the personal data we hold about you.
  • Correction — request that we correct inaccurate or incomplete information.
  • Deletion — request that we delete your personal data (subject to legal retention requirements).
  • Portability — request a machine-readable export of your data.
  • Opt-out of notifications — you can disable specific notification channels (SMS, email) within your account settings at any time. Note that some service-critical notifications (e.g., billing notices) cannot be fully disabled.
  • Withdraw consent — where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, contact us at privacy@timescry.com. We will respond within 30 days. We may ask you to verify your identity before processing the request.

California residents — under the California Consumer Privacy Act (CCPA), you have the right to know what personal information we collect, to request deletion, and to opt out of the sale of personal information. We do not sell personal information.

EEA / UK residents — if you are located in the European Economic Area or the United Kingdom, you have additional rights under the General Data Protection Regulation (GDPR) or UK GDPR. Our lawful bases for processing your data are: performance of a contract (providing the Service), legitimate interests (security, abuse prevention, product improvement), legal obligation, and consent (where explicitly obtained). You may lodge a complaint with your local supervisory authority.

9. Children's Privacy

The Service is not directed to children under 13. We do not knowingly collect personal data from children under 13. If we learn that we have inadvertently collected such data, we will delete it promptly. If you believe we have collected information from a child under 13, please contact us at privacy@timescry.com.

10. International Users

Timescry is operated from the United States. If you access the Service from outside the United States, your information will be transferred to and processed in the United States, which may have different data protection standards than your country. By using the Service you acknowledge this transfer.

Where required by law, we rely on appropriate transfer mechanisms (such as Standard Contractual Clauses) for international data transfers.

11. Cookies and Local Storage

The Timescry web application uses local storage in your browser to store your authentication token. This is strictly necessary for the Service to function and is not used for tracking or advertising purposes.

The landing page (timescry.com) does not set tracking cookies. We may use basic server-side analytics (access logs) to understand traffic patterns. If we introduce any client-side analytics or tracking in the future, we will update this policy and, where required, obtain your consent.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes we will update the "Effective date" at the top of this page and, where reasonably practicable, notify you by email or via an in-app notice. Your continued use of the Service after the effective date of any update constitutes your acceptance of the revised policy.

13. Contact Us

For privacy questions, data requests, or concerns, contact us at:

  • Email: privacy@timescry.com
  • General support: support@timescry.com
  • Website: timescry.com

We take privacy inquiries seriously and aim to respond within 5 business days.

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